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The sale of all creations by CARLO BENCINI offered in the online store, with reference to the domain, are regulated by these Terms & Conditions.

All products offered on are made and sold directly by Carlo Bencini, established legal and operational in Florence, Piazza S.Sfefano n.1 VAT 04737890485. The order request is made by submitting the online form in the checkout process, containing product main features, price, payment and delivery method and acceptance of these Terms & Conditions.
Carlo Bencini is entitled to reject incomplete or incorrect orders.
If any of the product shown on the site is no longer available, Carlo Bencini will promptly inform you for provide alternatives or refund.

​At the time a purchase is made, an invoice is issued. Invoice is inserted in the package together with the shipping goods ordered.

The shipment of goods is made via international courier UPS or DHL ​​within 5 days from receipt of payment. Items that are not immediately available (as rings with different sizes) may require additional production time up to 30 days. Once shipped the goods, the delivery time may vary according to destination. Normally 24/72 hours for Europe, 72/168 hours for the rest of the world.

Carlo Bencini recognizes the right of withdrawal as provided by law. The deadline to exercise this right is 14 days as required by law. By that date, the customer is required to send a written and signed by registered letter, letterhead with the following information: Attn: Carlo Bencini, Piazza S.Stefano 1, 50100, Florence -Italy. The letter must state the bank (bank name,agency’s names, IBAN, SWIFTcode, account number) where the customer wants to receive a credit for the amount paid for the purchase of goods returned. This letter can also be sent by fax to number +39 0577-281346 or by email to: Together with the letter, the customer is required to send through courier, the goods available in appropriate packaging so as to ensure the integrity of the goods during transport and invoice. This packaging, as per the written notice must be sent within 10 days of receipt of goods purchased at the same address indicated above for the dispatch of the letter.
Within 20 days of receipt of the letter and the goods, Carlo Bencini will make the transfer of credit for the exact amount the customer has paid for the purchase of goods ordered on the bank by the customer.
The only expense that the customer has to bear and then to exercise the right of withdrawal is the shipping cost for sending the letter and the cost of transporting the courier for sending back the goods at our office.

We provide online and offline payment. All online transactions are carried out DIRECTLY in the Paypal secure server and neither we nor anyone else will ever be aware of your personal data and the number of credit card.
Paypal is a quick, reliable and innovative way to make your online shopping in absolute tranquility.
Paypal protects the privacy and protects your personal data with advanced systems for automatic encryption; every time you make a purchase you will receive a confirmation email to keep track of the transaction that you have made.
PayPal adheres to international standards of PCI-DSS compliance adopted by those who acquire, save, process, or transmit cardholder information.
With Paypal you can receive payments from the following financial circuits: Mastercard, Visa, Visa Electron, American Express, Diners.
Via bank transfer payment, the product will be prepared upon receipt of the order and shipped when the bank will give notice of the payment.
Please remember to enter the order number in the payment notes.

For the purposes of the protection and processing of personal data communicated by you, as expressed by the Privacy Act, Carlo Bencini declares that your data will not be disseminated in any way and/or sold to third parties.
In case of your explicit consent during the registration phase, Carlo Bencini declares that your data will not be disseminated in any way and/or sold to third parties; however, will be used by us to send you our ONLY purpose of commercial offers that will reflect your interests.

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